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Accessibility Statement

Social Optimus LLC Website Accessibility Statement

Effective Date: June 7, 2025

At Social Optimus LLC, we are committed to ensuring that our website (social-optimus.com) and digital services—including Social Skills Edge Podcast, Social Skills Advantage  Substack, and our coaching programs (Social Skills Training)—are accessible to all users, regardless of ability. We strive to provide an inclusive experience for our customers, including Ambitious Young Adults, Mid-Career Professionals, parents and HR Managers, in alignment with our mission to empower social skills development. This Accessibility Statement outlines our commitment to meeting Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and our ongoing efforts to ensure digital inclusivity.

1. Our Commitment to Accessibility

We aim to make our website and services usable by everyone, including individuals with visual, auditory, motor, or cognitive disabilities. Our accessibility efforts include:

  • WCAG 2.1 Compliance: Adhering to Level AA standards, ensuring perceivable, operable, understandable, and robust content.

  • Inclusive Design: Using a gender-neutral, WCAG-compliant color palette (empower teal #1A7373, soft gray #F5F7FA, calm blue #4A90E2) with high contrast ratios (e.g., 4.5:1 for text).

  • User-Centric Approach: Supporting diverse needs, such as screen reader compatibility, keyboard navigation, and clear instructions.

2. Accessibility Features

Our website and digital platforms, hosted on Wix, incorporate the following features:

  • Text and Visuals:

    • Alt text for images (e.g., course visuals, podcast thumbnails) to support screen readers, manually crafted for accuracy.

    • Minimum 16px font size (Libre Bakersville for body, Montserrat for headings) for readability.

    • High-contrast colors (e.g., teal on soft gray) for users with low vision.

  • Navigation:

    • Keyboard-navigable menus and forms (e.g., lead magnet sign-up, webinar registration) for motor-impaired users.

    • Consistent, predictable layout across pages (e.g. Home, Programs, Podcast, Insights, Contact).

  • Multimedia:

    • Captions and transcripts for Social Skills Edge Podcast episodes (available on YouTube, Spotify) for hearing-impaired users, prepared by the founder.

    • Captions for webinar recordings (Zoom) and text descriptions for workshop materials (Google Drive).

  • Forms and Interactions:

    • Accessible forms (Wix for bookings, Google Forms for surveys) with clear labels and error messages.

    • GDPR-compliant cookie banner (Wix) with screen reader support for user consent.

  • Courses on Wix:

    • Course content hosted on Wix, with accessible video players and text-based alternatives for interactive elements.

  • Compatibility: Tested with assistive technologies like JAWS, NVDA, and VoiceOver to ensure functionality.

3. Ongoing Efforts

We are committed to continuous improvement:

  • Regular Audits: Conduct quarterly accessibility audits using tools like WAVE and axe to maintain WCAG 2.1 AA compliance.

  • User Feedback: Actively seek input from users with disabilities via a feedback form at socialskillspro.com/contact to enhance features.

  • Training: The founder participates in annual accessibility training (e.g., W3C webinars, $100/year) to stay updated on best practices.

  • Third-Party Partners: Ensure platforms (Wix, Zoom, Google Forms, Substack, Spotify, YouTube, LinkedIn) align with accessibility standards through regular vendor reviews.

4. Limitations and Alternatives

Some accessibility limitations may exist:

  • Third-Party Content: External platforms (e.g., LinkedIn, Spotify, YouTube) may have accessibility gaps beyond our control. We provide alternatives (e.g., podcast transcripts on socialskillspro.com).

  • Complex Interactions: Some Wix course elements (e.g., video quizzes) may require mouse input; we offer text-based alternatives upon request. Contact us for accommodations (e.g., PDF course materials, phone support for bookings).

5. How to Provide Feedback or Request Assistance

We welcome feedback to improve accessibility:

  • Email: conversations@social-optimus.com

  • Response Time: We aim to respond within 48 hours and resolve issues within 7 business days. Examples of assistance include text descriptions, large print materials, or guided navigation support.

6. Compliance with Legal Standards

Social Optimus complies with applicable accessibility laws:

  • Americans with Disabilities Act (ADA): Ensuring equal access for U.S. users, particularly in Western PA (Healthcare, Professional Services, Technology SMBs).

  • Section 508: Aligning with federal accessibility standards.

  • European Accessibility Act (EAA): Supporting EU users accessing Social Mastery Dispatch or webinars, per GDPR from our Privacy Policy.

7. Integration with Privacy Policy

Our accessibility efforts align with our Privacy Policy (effective June 7, 2025):

  • Data Collection: Accessibility feedback is anonymized and used only to improve services, per GDPR/CCPA.

  • Security: SSL encryption (Wix) protects feedback data (e.g., contact forms).

  • Rights: Users can access, correct, or delete feedback data (conversations@social-optimus.com).

8. Updates to This Statement

We may revise this statement to reflect changes. Updates will be posted on social-optimus.com with the effective date, with notifications via email or website banners.

9. Contact Us

For accessibility questions, feedback, or assistance:

  • Email: conversations@social-optimus.com

  • Address: Social Optimus LLC, Pennsylvania, USA We ensure an inclusive experience with Social Skills Training, Social Skills Edge Podcast, and Social Skills Advantage

Social Optimus Commitment Everyone deserves access to transformative social skills training. With WCAG 2.1 AA compliance, we deliver inclusive for all clients.

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